Last updated: August 2026
We collect information you provide directly to us, including your name, email address, and billing details when you register for an account or purchase a subscription. We also collect operational data from deployed cameras, including health telemetry, capture activity, and AI-detected event metadata.
We use your information to provide and maintain the timelapse monitoring service, process payments, communicate with you about your account and sites, monitor camera health, generate activity reports, and improve our platform's features and reliability.
Timelapse footage and clips captured by cameras on your sites are stored securely and are accessible only to authorised users within your organisation. Retention periods are determined by your subscription plan. Compiled reels and milestone-tagged clips may be retained for the project lifecycle as specified in your plan.
We do not sell or rent your personal information. We may share data with trusted third-party service providers (such as payment processors and cloud storage) strictly for the purpose of operating the service, and only where they are bound by confidentiality and data protection obligations.
We employ industry-standard security measures including encrypted device authentication tokens, secure API access, and role-based access controls. Camera footage is processed at the edge wherever possible, and data in transit is encrypted using TLS.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. Account holders can manage site access, user permissions, and data retention settings through the portal.
If you have questions about this Privacy Policy, please contact us at hello@buildreplay.com.au.